Frequently Asked Questions

You will receive an email from unity with your login information and instructions to login to your SSO Portal. If you think you missed getting the email, please contact the Information Services Desk by phone or email (unitysupport@unity.edu) for assistance.

You have a couple of options for accessing library resources for your research:

1. Start by searching UNI-Search! through the search box on our homepage. This tool searches almost all of the library resources, including books, articles, and videos.
2. Credo Reference is a great database to start with because it gives you background information on your topic.
3. If you know what database you need to use, start by going to the Databases A-Z page.
4. Our Research Process guide will help you through every step of your research process.
5. And finally, remember we are here to help, just ask us!

 

Monday - Friday: 8:00am - 05:00 pm
Saturday/Sunday: Closed

Please see the hours page for exceptions and holiday closures.

Changing your Unity affiliated Google password should fix it. It may take up to 15 minutes for the password change to take effect in Google. 

*Make sure you are using the entire email address to login, not just the name before the @

For additional help, contact the help desk team at 207-509-7110 or unitysupport@unity.edu 

Additional information can also be found here: Information Services Desk.

Our Databases A-Z list provides a complete list of databases available to the Unity Environmental University community.

This happens occasionally for a number of reasons but fixing it is easy! Close the web browser, re-open it and sign in again. If you continue to receive the error, please try clearing your browser's cache. If this is unsuccessful, reach out to untysupport@unity.edu 8am-9pm, every day.

There is no cost to you.

The skills and equipment listed below describe the minimum expectations of incoming students before taking courses online at Unity Environmental University. Students deficient in these skills should seek out local training opportunities, such as classes at a library, community college, or computer training center, to gain these skills and better prepare them for Unity Environmental University Distance Education coursework.

We require students in Unity Distance Education courses to own or have consistent access to a computer that is 5 yrs. old or newer, with the following minimum specifications listed here.

Visit our printing page for this information.

Yes! Click here to learn about printing from personal computers.

Yes. Standard letter size cost is $0.15 per side of page. This cost will be deducted from your PaperCut account.

Go to my.unity.edu and click the “Forgot Password?” link. Follow the steps from there. If you are unable to reset your password this way, please contact the Information Services Desk by phone or in person for assistance.

As of 2024, Unity Environmental University uses QGIS in coursework, which is free and open source.

Copyright laws apply to all materials duplicated using our photocopier. If you have any questions about fair use and copyright, please ask the Librarian or visit copyright.gov.

1. There is a 24 hour help chat available within Canvas. Click the ? in the lower left of your dashboard.
2. If this does not resolve your issue, contact your instructor with details about the Canvas issue and they will escalate the issue.
3. If your instructor is unavailable, email the Help Desk at unitysupport@unity.edu. Live support is available 8am-9pm everyday.

 

Your tuition covers the cost of a Microsoft Office Subscription. Your license is automatically activated for you. You only have to download and install it! Office is available for both Windows and Mac.

Canvas is the Learning Management System (LMS) for Unity Environmental University. It allows students to access course content, assignments, grades, and communications with the instructor.

Click the link in your My Unity SSO Portal and follow the steps from there to download and install.

Go to my.unity.edu and click the “Forgot Password?” link. Follow the steps from there. If you are unable to reset your password this way, please contact the Information Services Desk by phone or in person for assistance.

Unity-Guest is an public Wi-Fi network available at Pineland, however as a student you can use your Unity Login to access Unity Students. Contact your Career Imagineer for more details.